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Shipping & Return Policies

Shipping Policy

We ship within Canada using CANPAR or Canada Post.

Orders can be placed by phone, fax, or internet. For your convenience, you can contact us TOLL FREE within Canada.

For orders under $150.00, the following shipping charges apply based on your province:

Ontario & Quebec

$25.00

PEI, NS & NB

$30.00

AB, NF, BC, NWT, MB & SK

$35.00

Note: All required taxes (HST or GST) will be added where applicable. We accept Visa or Mastercard for payments.


Return Policy

We strive to provide the best quality products. If you need to return an item, please follow these guidelines:

  • 10-Day Return Window: Products must be returned within 10 days from the date of purchase.
  • Condition: Items must be in resalable condition. A copy of the customer's receipt must be attached to all returns.
  • Non-Refundable Items: Please note that Probiotics and Loose Teas are not refundable.
  • Damaged Goods: Any damaged or missing goods must be reported within 24 hours after receipt.

Business Hours

Monday - Friday: 9:00 am - 6:00 pm

Contact Us

Toll Free: 1-888-569-2345    Tel: 519-886-5178     Fax: 519-886-6735